Retail Expert Witness
Independent retail expertise for complex disputes
Looking for a retail expert witness who brings real-world experience to your case?
Clare Bailey provides specialist retail expert witness services to legal teams, insurers, retailers and brands involved in commercial disputes. Drawing on extensive retail and commercial experience, she examines the evidence and relevant industry practice to help clarify the retail context behind the issues in dispute.
From retail operations and public liability matters to disputes between brands and retail partners, Clare brings practical knowledge of how retail businesses operate and the commercial realities that can inform an independent opinion.
Why Clare Bailey as Your Retail Expert Witness?
When a dispute turns on how retail businesses operate in practice, specialist industry knowledge can help put the evidence into context. Clare considers each instruction independently, using relevant experience, research and evidence to assess the commercial and operational issues involved.
Areas of Retail Expertise
- Retail operations and established industry practice
- Public liability claims and allegations involving retail procedures
- Commercial disputes between brands and retailers
- Direct-to-consumer pricing and competition with retail partners
- Retail distribution, supplier relationships and trading practices
Who Can Instruct Clare Bailey?
Clare may be instructed by legal and commercial teams where retail industry knowledge is relevant to the issues in dispute.
Potential instructing parties include:
- Solicitors and barristers
- Insurers
- Retailers and brands
- Claimants and defendants, where the instruction is appropriate and independent
Every instruction is considered on its own merits. Clare will assess whether the issues fall within her expertise and whether she can provide independent, useful input.
Experience Grounded in Retail
Clare Bailey is the founder of The Retail Champion, a retail expert, high street advocate and media commentator. Her commercial experience includes previous in-house roles with Marks & Spencer, SAP, Accenture and Argos. Since 2006, she has worked as a retail adviser, speaker and commentator.
Work Connected with Complex Retail Matters
Her expert work has included public liability and retail negligence matters, disputes involving brands and retail partners, and work connected with the Post Office Horizon compensation arrangements.
Independent, Evidence-Based Analysis
Clare’s role is to provide independent analysis, not to advocate for the party instructing her. She examines the available evidence, researches relevant industry practice where required, tests assumptions and explains the reasoning behind her conclusions.
How Clare Can Support an Instruction
Depending on the case and agreed scope, support may include:
- Reviewing case materials and relevant retail evidence
- Researching and analysing established industry practice
- Preparing independent expert reports or opinions
Practical Retail and Commercial Insight
Clare brings practical knowledge of retail operations, supplier relationships, trading practices and commercial decision-making to help explain the retail context relevant to the issues in dispute.
Additional Expert Support
- Reviewing existing expert evidence within her area of expertise
- Providing expert input to settlement discussions
- Working alongside other experts and, where appropriate, attending court to give evidence
The scope, deliverables, timescales and fees are agreed with the instructing team before work begins.
Case Studies & Examples of Previous Work
Clare has contributed retail expertise to complex commercial matters, including public liability claims, brand-retailer disputes and compensation assessments. Explore selected examples of previous work and the role specialist retail evidence can play in understanding a dispute.
Discuss an Expert Witness Instruction
Looking for independent retail expertise for a dispute?
Tell us briefly about the issues, the expert input required and any relevant deadlines.
Clare will consider whether the matter falls within her expertise and whether she can provide independent, useful input.
*Potential conflicts, confidentiality arrangements, scope, timescales and fees will be considered before an instruction is accepted. Please do not send extensive confidential documentation before appropriate arrangements have been agreed.